With the right software, an enterprise can quickly solve its most perplexing challenges and nimbly serve its most demanding customers. Rigel Networks is a full cycle software development company that delivers quality software and development services using best practices in business process analysis and modelling and world-class development techniques. We have expertise in comprehensive software, custom solutions and tools development which help small and medium enterprises in business process automation, increasing employee efficiency, ROI and reducing costs.
Rigel is a highly capable provider of enterprise software development services that includes enterprise messaging and collaboration, server and application virtualization, enterprise content management, data warehouse development, and service-oriented architecture design and development. With an immense industry experience, as well as thorough knowledge in various Microsoft technologies, our collaborative team of business strategists and enterprise application developers can cater for any enterprise solution, irrespective the nature of client’s industry.
We have successfully developed, customized, integrated and maintained enterprise solutions in following categories:
A US-based IT Services Company needed a systems management tool/software to be able to work with all departments within the company, starting with the Sales Department to the Billing Department while also being able to hold inventory count. They also wanted to capture real time updates and historical records for customers, technicians and vendors.
The client was using traditional and primordial technology for their business. This technology has many limitations like web access, lower speed, internal automation, UI (User Interface) problems and many more. The client was not having a proper system to manage all departments within the company premises. There was a lack of one stop solution for managing all the business activities of the company. Therefore Rigel proposed an enterprise software to be built for the client’s purpose.
Rigel Networks provided an enterprise systems management software for keeping track of all departments within the company. This software includes customer web access so that the customers and employee can collect real time updates, gain access to special reporting, as well as view historical work orders. The software incorporates technician web access so that the technicians can capture real time updates, accept available work orders, view payment history and details, gain access to special reporting, have the availability to maintain their employee profile, as well as view historical data. And it also provides a vendor web access system so that vendors can reverse bid on client’s needed parts, import invoices and credits, view payment history and details, and gain access to special reporting.