CRM Software Development


Organizations of all sizes around the world undergo from lack of the tools that provides easy access to customer data with other corporate business applications like accounting, workflow management, etc. With modules/ capabilities for sales, marketing and customer service, Microsoft Dynamics CRM delivers a fast, flexible and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

As a Microsoft Certified Partner, Rigel offers full-cycle Microsoft CRM software development, CRM implementation, Microsoft CRM customization, and upgrade services for small- and medium-sized enterprises. Our team of top-notch CRM geeks and consultants backed up by years of experience in various industry specific module can help you design, develop and deploy Microsoft CRM.

Our Microsoft Dynamics CRM solution includes:

  • Microsoft Dynamics CRM Customization
  • Microsoft Dynamics CRM Custom work flow
  • Microsoft Dynamics CRM Plug-in Development
  • Microsoft Dynamics CRM Development
  • Microsoft Dynamic CRM 2013 Development
  • Microsoft Dynamics CRM Upgrade Strategy, Testing and Deployment
  • Third-Party Integration in Microsoft Dynamics CRM
  • Custom SSRS Report Development
  • Report Development in MS CRM
  • Custom Workflow in Microsoft Dynamics CRM
  • MS CRM Data Migration from other systems
  • Dynamics CRM Maintenance, Testing
  • Microsoft Dynamics CRM Offshore Remote Support

Our dedicated Microsoft Dynamics CRM development team have provided Microsoft CRM software development solutions, Dynamics CRM customization and Dynamics CRM integration services to clients in various industries and have added significant appreciation for their expertise. We have worked on projects across various industries as given below.

  • Healthcare Solution
  • Manufacturing
  • Cleaning and Maintenance
  • Financial Services
  • Field Service Solutions
  • Media and Entertainment
  • Online Marketing
  • Insurance & Booking

Why should you consider Rigel for Microsoft CRM Development partner?

  • Based on your business requirements and processes we custom tailor our sales force solution. We provide hosted solution as well as licensed based deployment on your internal systems.
  • We provide CRM Experts, Solution Architects and System Engineers.
  • Proven methodologies of us will ensure the project delivery on time.
  • With Microsoft CRM online, we deliver enhanced customer service with real-time information and insights.

If you need MS Dynamics CRM software development done or you want to offshore custom Dynamics CRM development or you want to hire full-time dedicated Dynamics CRM developers, buzz us now and you will catch from our Dynamics CRM Development Services team in a business day.

Client Scenario

One of our U.S. based clients from Healthcare industry was looking for a system to manage their patients and staff records efficiently.

Rigel Proposition

The traditional way of keeping records was not sufficient to store and manage all the data as per the requirements. It was consuming a lot of time and resources. So Rigel proposed a customized software to manage all the healthcare records.

Actual Implementation

Our CRM geeks have built the customized CRM software with flavored features like referral entity, intake entity, bed management, auditing, web resources, mobility of MS CRM, SharePoint integration etc.

Overall Features:

  • Dashboard Configuration
  • Advance User Personalization
  • Role-based Forms and Views
  • Customizing and Sharing
  • Interactive Process Dialogs
  • Personal Views
  • Service Activity
  • Auditing
  • Web Resources
  • SharePoint Integration
  • Waiting List
  • PDF Report generation
  • Digital Signature
  • Auto Bed Clear
  • Database Maintenance
  • Photo Uploading
  • Note Feature – To add Notes like to Upload Pictures and Documents

Client Advantages/ROI

  • Client can create customized table as per his requirement.
  • Built custom dashboard, referral, interview, intake and discharge management.
  • Custom dashboard gives a complete overview of all entities.
  • Added digital signature feature (Patient can sign the form with his/her from their place).
  • Web Access (Patient can access and enter the data from anywhere).
  • MS CRM (Which ease the administration and management work).
  • Photo Capture feature (Patient can click his photo from the integrated webcam which directly adds in his/her form).

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